At CUR IV Wellness, we respect the dignity and independence of our guests. Providing full and equal access to everyone who visits our clinic and website is a top priority. Here’s what you can expect from us:

Communication Aids

Effective communication is essential to a good treatment plan. At no charge, we provide auxiliary aids and communication services. We accept Operator Relay Service calls and Teletypewriter (TTY/TDD) calls through 711 in the same manner as traditional telephonic channels.

Website Accessibility

We develop and update website content using technologies that allow for equal access across abilities. We make every effort to meet online usability and design requirements, including those recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.1 as well as requirements under the Twenty-First Century Communications and Video Accessibility Act of 2010.

Assistive Devices

Our customers and guests are welcome to use their own personal assistive devices to access our merchandise and services. If an assistive device or technology is incompatible with our facilities, we will work with you to provide full and equal access through alternative measures.

Companions and Service Animals

Companions, guide dogs or other service animals are welcome to accompany guests with disabilities while visiting our facility. We will also sensitively, respectfully, and discretely provide personal assistance when requested.

Interruption of Services

If we are temporarily unable to offer any special facilities or assistive services, we will immediately provide notice of this interruption and the anticipated time when these services will be resumed.

Ongoing Accessibility Training

Our entire staff receives ongoing and documented training in order to provide sensitive, helpful, and respectful assistance to our customers and guests with disabilities.

Modification of Policies or Procedures

We will make reasonable modifications to our policies or procedures when it is necessary to provide our customers and guests with full and equal access to our facility, website, or communications channels.

We are continuously working to improve the accessibility of content on our website. If you are looking for mouse and keyboard alternatives, speech recognition software such as Dragon Naturally Speaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

Customer Feedback

Help us serve your needs better. We actively encourage the participation of all customers and guests in our feedback process. In addition to sharing your comments in person, you may also contact us by:

Mail:
2000 Plymouth Rd. Suite 305, Minnetonka, MN 55305

Email:
kimberlygrob16@gmail.com

If you feel that these standards have not been maintained in your situation, please let us know by calling: (651) 900-5593 we gladly accept TRS calls.